Operations consultant, handpicked by Alex Calderwood, to ensure service and operational standards consistently reflect the distinct identity of the ace hotel brand.

KEY RESPONSIBILITIES

• Service Standards: Ensure all service protocols align with the brand’s ethos.
• Operational Efficiency: Optimize processes to enhance guest experiences.
• Brand Consistency: Maintain the unique culture and lifestyle standards that define Ace Hotel, New York.

IMPACT ON THE BRAND

Our strategic guidance ensured that every aspect of operations was meticulously designed to offer an unparalleled experience that resonates with guests and embodies the spirit of Ace Hotel.