Mac & Lo Hospitality played a pivotal role in developing the concept, standards, and technical services for the iconic Shinola Hotel in Detroit. By expertly managing the day-to-day operations, we established the hotel as the leading establishment in its market for five consecutive years. 

Our comprehensive approach encompassed not only concept development and operational management but also recruitment, training, sales, and revenue management services.

We at Mac & Lo meticulously selected and trained a team dedicated to upholding the highest standards of service, ensuring that every guest’s experience was exceptional. 

Our strategic sales and revenue management initiatives drove consistent growth and profitability, positioning Shinola Hotel at the forefront of the industry. 

This unwavering commitment to excellence resulted in the hotel receiving numerous awards and mentions from some of the most prestigious publications in the industry, including AAA, Forbes, Travel + Leisure, Condé Nast, Vanity Fair, and more. 

Through our team’s dedication and expertise, we have set a new benchmark in the hospitality industry and created an unparalleled guest experience that has garnered widespread acclaim and solidified Shinola Hotel’s reputation as a premier destination.